Terms and Conditions for BrambleBrook Wash
Welcome to BrambleBrook Wash. These Terms and Conditions govern your use of our services, including exterior and interior car cleaning, eco-friendly waterless wash, engine bay cleaning, detailing packages, fleet washing services, and ceramic coating application. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you may not use our services.
1. Service Agreement
- BrambleBrook Wash agrees to provide the selected automotive cleaning and detailing services with professional care and skill.
- All services are subject to availability and may require prior booking.
- While we strive for excellence, BrambleBrook Wash is not responsible for pre-existing damage to vehicles, parts, or accessories. Customers are encouraged to inform our staff of any concerns prior to service.
2. Pricing and Payment
- Prices for services are as displayed on our online platform or quoted by our staff. Prices are subject to change without prior notice, although confirmed appointments will honour the agreed price.
- Payment is due upon completion of services unless otherwise agreed upon for fleet accounts. We accept various payment methods as indicated at our premises or on our online platform.
- Late payments for fleet accounts may incur additional charges as per the agreed contract terms.
3. Cancellations and Rescheduling
- Customers are requested to provide reasonable notice for any cancellations or rescheduling of appointments.
- Failure to provide sufficient notice may result in a cancellation fee, especially for specialized detailing or ceramic coating services requiring significant preparation.
4. Customer Responsibilities
- Customers are responsible for removing all personal belongings and valuables from their vehicle prior to service. BrambleBrook Wash accepts no liability for loss or damage to items left in vehicles.
- Customers must ensure their vehicle is in a safe and accessible condition for the desired services.
- Any specific requirements or concerns regarding the service must be communicated to BrambleBrook Wash staff before the commencement of work.
5. Limitations of Liability
- While BrambleBrook Wash maintains comprehensive insurance, our liability for direct damages arising from our services is limited to the cost of the services provided.
- We are not liable for incidental, consequential, or indirect damages of any kind.
- Ceramic coating applications are subject to their specific warranty terms, which will be provided upon service completion. Warranty validity is contingent on proper maintenance as advised by BrambleBrook Wash.
6. Eco-Friendly Practices
BrambleBrook Wash is committed to eco-friendly practices, including the use of waterless wash techniques where appropriate. Your cooperation with our environmental policies is appreciated.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
8. Contact Us
If you have any questions about these Terms and Conditions or our services, please contact us:
BrambleBrook Wash
3155 Fernwood Crescent
Suite 2A
Bristol, South West England
BS8 4PY